GET IN TOUCH
Have questions? Our team is here to help. Reach out and we'll get back to you as soon as possible.
MULTIPLE WAYS TO CONNECT
LIVE CHAT
Chat with us in real-time
Available via patient portal
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Send us a message anytime
BUSINESS HOURS
When we're available
Mon-Fri: 9am-5pm AEST
WE'D LOVE TO HEAR FROM YOU
Whether you have questions about our treatments, need help with your account, or just want to learn more about how we can help, fill out the form and our team will get back to you within 24 hours.
Location
Sydney, Australia
Response Time
Within 24 hours
READY TO START YOUR JOURNEY?
Skip the wait - take our free 5-minute assessment and discover which treatment is right for you.
FAQ'S
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Common signs include persistent fatigue, reduced muscle mass, increased body fat, low libido, mood changes, brain fog, and difficulty concentrating. If you're experiencing these symptoms, our assessment can help determine if low testosterone is the cause.
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Diagnosis requires a blood test to measure your testosterone levels, along with a comprehensive health assessment. We'll organise labs for you or you can upload existing results. Our clinicians review everything to provide an accurate diagnosis.
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When prescribed and monitored by qualified medical professionals, testosterone therapy is safe and effective. Our Australian clinicians follow strict protocols, conduct regular blood work, and adjust treatment as needed to ensure optimal results with minimal risk.
-
Most men notice improvements in energy and mood within 3-6 weeks. Physical changes like increased muscle mass and reduced body fat typically develop over 3-6 months. Your clinician will monitor progress and adjust your protocol accordingly.
-
Yes, treatment can be discontinued. However, your clinician will guide you through a proper protocol to ensure your body adjusts safely. We'll discuss your options and create a plan that aligns with your long-term health goals.
-
Our programs combine medically supervised treatments (including GLP-1 medications where appropriate), personalised nutrition guidance, and ongoing clinical support. Everything is tailored to your metabolism, lifestyle, and weight loss goals.
-
GLP-1 medications help regulate appetite and blood sugar, making weight loss more achievable. Our clinicians assess your health history, current medications, and goals to determine if GLP-1 therapy is appropriate for you.
-
Results vary based on individual factors, but many patients see significant weight loss within the first few months. Our programs focus on sustainable results, not quick fixes. Your clinician will set realistic expectations based on your situation.
-
We don't believe in extreme diets. Our approach focuses on sustainable lifestyle changes that work with your preferences and schedule. Your treatment plan includes nutrition guidance that complements your medication protocol.
-
We provide ongoing support to help you maintain your results. This includes gradual medication adjustments, lifestyle strategies, and regular check-ins to ensure you keep the weight off long-term.
-
Our programs are designed for men who want to optimise their physical and mental performance—whether you're an athlete, busy professional, or someone who wants to feel stronger and more energetic in daily life.
-
Depending on your goals and health profile, treatments may include hormone optimisation, peptide protocols, lifestyle coaching, and evidence-based supplements. Your clinician will recommend the best approach for your specific needs.
-
Absolutely. Our programs are designed to complement your existing training routine. We'll work with you to ensure your treatment plan enhances your performance without disrupting what's already working.
-
We track progress through regular check-ins, blood work, and your feedback via the patient portal. Your clinician adjusts your protocol based on results to ensure you're always moving toward your goals.
-
Some treatments may not be permitted in competitive sports. If you're a competing athlete, inform your clinician so we can recommend protocols that align with your sport's regulations.
-
Our recovery programs use advanced peptide therapy and evidence-based protocols to accelerate tissue repair, reduce inflammation, and enhance overall recovery speed. Every program is doctor-led and tailored to your specific injury and goals.
-
Our programs can assist with muscle injuries, joint issues, tendon problems, and post-surgical recovery. During your consultation, our clinician will assess your situation and recommend the most appropriate treatment approach.
-
Most patients begin noticing improvements within 2-4 weeks of starting treatment. However, optimal results typically develop over 8-12 weeks as your body responds to the personalised protocol.
-
Activity recommendations depend on your specific injury. Your clinician will provide guidance on appropriate movement and exercises that support your recovery without causing further damage.
-
Yes, recovery protocols can often be integrated with other Primal Zone programs. Your clinician will create a comprehensive plan that addresses all your health goals safely and effectively.
-
Primal Zone helps men optimise their hormones, performance, metabolism, and recovery through medically supervised telehealth programs. Every treatment plan is personalised and reviewed by Australian clinicians.
-
It's simple: Take a short health quiz, get a personalised plan, complete any required labs, meet your clinician, and begin your tailored treatment program. All done online, with ongoing support inside your portal.
-
All care is delivered by AHPRA registered medical practitioners, pharmacists, and medical professionals. We follow strict safety protocols and provide evidence-based treatment plans.
-
Absolutely. Your data is encrypted, private, and only accessible by authorised medical staff. We comply with Australian privacy laws and healthcare standards.
-
If the clinician determines a treatment isn't appropriate, you won't be put on medication. Instead, you'll receive guidance on safe next steps, alternative options, or referrals where needed.
-
Common signs include persistent fatigue, reduced muscle mass, increased body fat, low libido, mood changes, brain fog, and difficulty concentrating. If you're experiencing these symptoms, our assessment can help determine if low testosterone is the cause.
-
Diagnosis requires a blood test to measure your testosterone levels, along with a comprehensive health assessment. We'll organise labs for you or you can upload existing results. Our clinicians review everything to provide an accurate diagnosis.
-
When prescribed and monitored by qualified medical professionals, testosterone therapy is safe and effective. Our Australian clinicians follow strict protocols, conduct regular blood work, and adjust treatment as needed to ensure optimal results with minimal risk.
-
Most men notice improvements in energy and mood within 3-6 weeks. Physical changes like increased muscle mass and reduced body fat typically develop over 3-6 months. Your clinician will monitor progress and adjust your protocol accordingly.
-
Yes, treatment can be discontinued. However, your clinician will guide you through a proper protocol to ensure your body adjusts safely. We'll discuss your options and create a plan that aligns with your long-term health goals.
-
Our programs combine medically supervised treatments (including GLP-1 medications where appropriate), personalised nutrition guidance, and ongoing clinical support. Everything is tailored to your metabolism, lifestyle, and weight loss goals.
-
GLP-1 medications help regulate appetite and blood sugar, making weight loss more achievable. Our clinicians assess your health history, current medications, and goals to determine if GLP-1 therapy is appropriate for you.
-
Results vary based on individual factors, but many patients see significant weight loss within the first few months. Our programs focus on sustainable results, not quick fixes. Your clinician will set realistic expectations based on your situation.
-
We don't believe in extreme diets. Our approach focuses on sustainable lifestyle changes that work with your preferences and schedule. Your treatment plan includes nutrition guidance that complements your medication protocol.
-
We provide ongoing support to help you maintain your results. This includes gradual medication adjustments, lifestyle strategies, and regular check-ins to ensure you keep the weight off long-term.
-
Our programs are designed for men who want to optimise their physical and mental performance—whether you're an athlete, busy professional, or someone who wants to feel stronger and more energetic in daily life.
-
Depending on your goals and health profile, treatments may include hormone optimisation, peptide protocols, lifestyle coaching, and evidence-based supplements. Your clinician will recommend the best approach for your specific needs.
-
Absolutely. Our programs are designed to complement your existing training routine. We'll work with you to ensure your treatment plan enhances your performance without disrupting what's already working.
-
We track progress through regular check-ins, blood work, and your feedback via the patient portal. Your clinician adjusts your protocol based on results to ensure you're always moving toward your goals.
-
Some treatments may not be permitted in competitive sports. If you're a competing athlete, inform your clinician so we can recommend protocols that align with your sport's regulations.
-
Our recovery programs use advanced peptide therapy and evidence-based protocols to accelerate tissue repair, reduce inflammation, and enhance overall recovery speed. Every program is doctor-led and tailored to your specific injury and goals.
-
Our programs can assist with muscle injuries, joint issues, tendon problems, and post-surgical recovery. During your consultation, our clinician will assess your situation and recommend the most appropriate treatment approach.
-
Most patients begin noticing improvements within 2-4 weeks of starting treatment. However, optimal results typically develop over 8-12 weeks as your body responds to the personalised protocol.
-
Activity recommendations depend on your specific injury. Your clinician will provide guidance on appropriate movement and exercises that support your recovery without causing further damage.
-
Yes, recovery protocols can often be integrated with other Primal Zone programs. Your clinician will create a comprehensive plan that addresses all your health goals safely and effectively.
-
Primal Zone helps men optimise their hormones, performance, metabolism, and recovery through medically supervised telehealth programs. Every treatment plan is personalised and reviewed by Australian clinicians.
-
It's simple: Take a short health quiz, get a personalised plan, complete any required labs, meet your clinician, and begin your tailored treatment program. All done online, with ongoing support inside your portal.
-
All care is delivered by AHPRA registered medical practitioners, pharmacists, and medical professionals. We follow strict safety protocols and provide evidence-based treatment plans.
-
Absolutely. Your data is encrypted, private, and only accessible by authorised medical staff. We comply with Australian privacy laws and healthcare standards.
-
If the clinician determines a treatment isn't appropriate, you won't be put on medication. Instead, you'll receive guidance on safe next steps, alternative options, or referrals where needed.
STILL HAVE QUESTIONS?
Check out our complete FAQ page for more answers, or our team is here to help you feel 100% comfortable before taking your next step towards a healthier you. Reach out to us anytime.
