What Does This Mean?
- Some services may be eligible for Medicare rebates, depending on your circumstances
- Payments are still required upfront through the patient portal
- Private health insurance cannot be used for claims at this time
What Should You Do?
- Ensure your Medicare details are added in your patient portal
- Check with Medicare directly if you are eligible for any rebates
Need help?
If you have any questions:
👉 Click the “Support” button at the top of your patient portal
- You will be redirected to the Tickets page
- Click “File a Support Ticket” to contact the team
- Add any relevant screenshot or image
What Happens Next?
Our team will review your request and assist you as soon as possible.