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Can I Request a Specific Medication or Dosage Change?

If you would like to request a specific medication or a change in dosage, this will need to be reviewed and approved by our clinical team. For safety and compliance, medication changes cannot be made directly in the portal without assessment.

What Should You Do?

Please reach out to our team so we can assist you with your request.

👉 Click the “Support” button at the top of your patient portal

  • You will be redirected to the Tickets page
  • Click “File a Support Ticket” to contact the team
  • Add details of your request
  • Any relevant information that may help the doctor review your case

What Happens Next?

  • Our team will review your request
  • The doctor will assess your suitability for any changes
  • You will be contacted with the next steps